Returns, Refunds, and Satisfaction Guarantee
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Do You Offer Wholesale Prices?
We offer discounts for our products in bulk: 20, 50, or 100 units. The more you buy, the more you save! Reach out to us at operations@wnwgroup.co to discuss your needs and get the best bulk pricing. -
How Long Does The Return Process Take?
To ensure a smooth return process, please communicate your intention to return any products to our customer service team and use the return address provided. Failure to follow this procedure may result in delays or inability to process your return. Once the returned item reaches our warehouse, i... -
I'm Not Satisfied With My Purchase
We're sorry to hear that! Your satisfaction is important to us, which is why we offer a 60-day money-back guarantee. We understand that our products may not meet everyone's preferences, and we're here to make things right for you. To initiate the satisfaction guarantee, simply email us at suppor... -
What Are Your Guidelines For Returns?
Our Returns Policy allows for returns within 60 days from the date your order arrives at your address. As the buyer, you're responsible for returning the product(s) to us for assessment, repair, or exchange, including covering the return shipping costs. Please note that original priority shipping... -
What Is Your Satisfaction Guarantee Policy?
We offer a worry-free 60-day money-back guarantee! This guarantee starts from the day that you receive your order. If you're not entirely satisfied with your item(s), we're committed to going the extra mile to make things right for you. When you purchase the Lifetime Warranty, you can continue t... -
Our system automatically sends a refund notification email once your refund has been processed by our team. If you haven't received this notification, please check your bank transactions. Refunds typically appear as "PERFBRANDSP / PERFORMANCEBRANDSPP" or "PERFBRANDS / PERFORMANCE BRANDS," dependi...