Damaged/Faulty Products and Warranty Coverage

• Does Ozzi Home Have A Warranty?

  All purchases come with a 365-day warranty for electronic products and a 60-day warranty for non-electronic items. When you purchase the Lifetime Warranty, you're eligible to request a replacement for defective or damaged products, even after the one-year warranty period.

• How Do I Report A Defective Item?

  At Ozzi Home, we're dedicated to delivering top-notch products to our customers. However, we understand that occasionally, despite our best efforts, items may arrive damaged or with defects. If you believe you've received a defective product or your item has developed issues after a few uses, we...

• What Does The Warranty Cover?

  Our warranty covers manufacturer defects and mechanical issues under normal use—anything that prevents the item from properly functioning, such as the device not turning on or not charging. However, it's important to note that the warranty does not extend to damages incurred due to accidental dr...